A fully charged car at check-out is not difficult to deliver. It just requires the right partner. Hotels that place operational responsibility with a specialized charging operator can focus on what they're best at — and still offer a charging experience the guest remembers.
It went fast. A few years ago, a charging point at the hotel was a nice option — something that stood out in the booking description. Today it is something completely different. Business travelers with an electric car do not book hotels without charging. They simply choose a different place. But offering charging and pushing charging are two fundamentally different things -- and that's the distinction many hotels have yet to make.
Charging at the hotel follows a pattern familiar from other parts of the hospitality industry. First, it is an added value that few guests demand. Then it is a matter of course that everyone assumes - and the hotel that does not have it will have problems.
Sweden is now over 400,000 electric cars on the roads and stock is expected to exceed 500,000 in 2026. This means that a growing percentage of your guests -- and especially business travelers -- drive electric cars. For them, charging is not a wish but a requirement that increasingly affects where they book.
It's a change that doesn't reverse. And that makes charging a matter of competitive situation, not just of service.
Most hotels that have installed charging points have done so for the right reasons. The problem does not occur during installation. It arises in the operation -- and it often occurs at the worst possible moment.
A charger that does not work when the guest checks out is not a technical problem. It's a service problem. It's the front desk that gets the call, the hotel that gets the review and the brand that takes the hit. And it doesn't happen because hotel staff do anything wrong -- it happens because charging infrastructure requires continuous technical expertise that most hotels neither have nor should need to have.
Bug remediation, firmware updates, operational monitoring and end-user support is a business with its own logic. That's not what a hotel is built for. The hotel's core mission is to provide the guest with a good experience -- and charging should be part of that experience, not a source of internal issues.
Charging as a Service from ChargeNode basically solves it. ChargeNode takes over the entire operational responsibility for the charging infrastructure — either by acquiring an existing facility or by investing in and installing a new one. The charge remains in the hotel parking lot, but all that is required for it to work is ChargeNode's responsibility.
In practice, this means that the guest checks out with a fully loaded car without the hotel handling a single errand. ChargeNode's own service technicians are available throughout Sweden, the platform has 99.7% uptime and the support respond within 90 seconds around the clock. Not an external subcontractor with unclear response time — but a team built to keep charging always working.
For the hotel, that means zero investment, zero administration and zero operational overhead. You offer world-class charging. ChargeNode makes sure it is delivered.
Charging isn't just a service issue -- it's also a sustainability issue. More and more hotel guests, and especially business travellers, are choosing suppliers and partners who can demonstrate concrete climate commitment. A well-maintained charging plant with documented operation is a measurable climate contribution that can be accounted for in sustainability reports and environmental certifications.
ChargeNodes platform documents charging data and energy consumption on an ongoing basis — so that sustainability work is not only carried out, but also visible.
ChargeNode is Sweden's largest charging operator with over 60,000 active charging points and 30% market share. 9 out of 10 customers recommend ChargeNode to a friend or colleague. With our own service engineers throughout Sweden and a proprietary platform with 99.7% uptime, we take total responsibility — from installation and operation to support and future expansion.
Do you want to offer world-class charging without managing the operation? Contact us for a free briefing — without obligations.
Why is charging more important for hotels now than a few years ago?
The number of electric cars on Swedish roads has grown rapidly and is expected to exceed 500,000 in 2026. Business travelers with an electric car prioritize hotels with charging and opt out of those without. Charging has gone from value-added to hygiene factor in a short period of time.
What happens if a charger stops working when the guest is in place?
With ChargeNode as the operations manager, troubleshooting is handled by in-house service technicians with 24/7 support and a response time of under 90 seconds. The hotel does not need to be involved -- we will solve it.
Do we already have to have charging points installed to use Charging as a Service?
The No. ChargeNode can either take over an existing facility or invest in and install a new one. Contact us and we will review which option suits your situation.
Can we use charge data in our sustainability reporting?
Yes. ChargeNode's platform documents charging data and energy consumption that can be used in sustainability reports and environmental certifications.
What is the cost of the hotel?
The model is designed for zero investment and zero administration for the hotel. The exact arrangement depends on your situation — contact us for a free briefing.
Charge Node Europe AB
Neongatan 4B
431 53 Molndal
