At ChargeNode, our customers are our top priority. We strive to deliver world-class service that ensures safety and reliability.
We do things a little differently. To make the most of the available power and give all visitors the desired charge, we have a smart queuing system. Our smart software optimizes and allocates the available charging power on the number of cars plugged in, departure times, the charging capacity of the cars and the desired charge. Those who need to ride first get recharged first, those who stand taller are charged later. But everyone gets a charge without you having to increase the power output on the property. You can also differentiate your pricing based on the locations, which cars are parked, which days of the week and so on.
We answer the phone 24 hours a day 7 days a week.
Response time in telephone support.
Uptime in our platform.
Perfectly suited to housing associations and associations. Worry-free electric car charging for real. The connection to Nordpool means you don't have to think about pricing.
If the fault is not software related, we will contact the facility owner to initiate a service case. If necessary, we offer site visits by our own service technicians or skilled partners as soon as possible to identify and fix any operational disruptions.
For cases not covered by the warranty conditions, an initial fee and an hourly rate will be added according to the current price list. The cost of a service car is added. With ChargeNode Care, you are always in safe hands.
If charging needs to work for your business, or if you are renting charging points to non-stationary operations, then our extended SLA agreement is the right choice. This package includes priority with extra short setup time by service technicians and much more.
By conducting an annual check, the life of the system and components is extended. Then you can feel confident that the charging will always work.
According to the Electrical Safety Act, the plant owner is obliged to continuously check that the electrical installation provides adequate security against personal and property damage. If any errors or deficiencies are detected, they should be corrected. To ensure that you feel safe, we ensure that your charging system works properly and meets the safety requirements.
Charge Node Europe AB
Neongatan 4B
431 53 Molndal
