FAQs

We will deduct the money from your registered card on the 28th of each month for all recharges made during the period. In the case of a one-time payment via QR code, the amount will be deducted directly.

Do not tear the cable. Try this: 1. Unlock the car and loosen the cable there first. 2. Make sure charging is complete in the app. 3. Press the cable firmly into the box, then pull it out firmly. 4. Lock and unlock the car again.

No, charging and parking are usually separate services. Always check the signage in place. At some facilities, we partner with EasyPark so you can pay both in the same app.

When you start a charge, sometimes a reservation is made (e.g. $200) to verify that the card is valid and has coverage. This is not an expense and the amount is normally released within 1-3 banking days.

Generally, the fuel cost of electricity is significantly lower per mile compared to gasoline or diesel. The exact saving depends on the consumption of your car and the current electricity price at the plant.

No, if you have a registered RFID tag, you can start and stop charging by flashing the tag on the charging box, provided that you have previously inserted a debit card into the system.

The price is determined by the facility owner (e.g. your landlord, BRF or parking company). You will always see the current price per kWh in the app when you click on a charging location.

Yes, ChargeNode supports all electric cars and charging hybrids with Type 2 socket, which is European standard (including Tesla, Polestar, Volvo, VW, Kia and others).

In the app there is a map showing all public charging stations. You can also see semi-public establishments near you as well as private establishments where you are registered as a member. We are also searchable via Google Maps and ChargeFinder.

Download the ChargeNode app via App Store or Google Play. Create an account, verify your email and register a debit card. After that, you are ready to start charging.

The app gives you the best control and history, but many of our stations also support RFID tags. On public chargers, you can often use direct payment via QR code without creating an account.

The Type 2 socket is a European standard for electric car charging.
All rechargeable cars on the market can use the Type 2 socket.