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What support is included with ChargeNode's platform?

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ChargeNode offers 24/7 support, every day of the year — not just business hours. Support includes telephone support for both charging customers and facility owners, a 2nd line operations team for advanced troubleshooting, an AI chatbot on the website and in the app, and a web-based help center with educational videos and articles. Different service levels are offered through Service Level Agreements tailored to your needs.