Can you charge an electric car in an ordinary wall socket?
Charging your electric car in an ordinary socket is something that the Electricity Safety Authority officially advises against. The reason for this is the high currents that last for such a long time, which can easily lead to hot spots and in turn fires.
How does a load balancing system work?
A load balancing system constantly measures the property’s other electricity consumption. As a result, the charging stations never consume more electricity than the property can supply.
What are Type 2 sockets?
Type-2 sockets are the European standard for electric car charging. All rechargeable cars on the market can use the Type 2 socket.
The charging cable I have does not fit in the socket?
All our charging boxes have Type 2 or CCS sockets, which is the European standard.
I have lost my RFID badge for the charging box, how do I order a new one?
You order a new one in our app in the menu under the RFID tab
Where do I scan my RFID badge on the charging box?
The RFID reader is in different locations depending on the charger. The majority of chargers have an RFID symbol where you read your badge.Zaptec – right on the box is a small black round RFID symbolCharge-Amps AURA – Missing symbol but the reader is just below the symbol that looks like a pyramid in the […]
