Everything is in order. This message will appear every time charging is about to start.
This message appears when attempts are made to charge from a private car park that requires a membership. You will need to contact the facility’s manager for a membership.
This message is sent when the departure time has elapsed, the vehicle is fully charged or if the cable is unplugged before departure time.
Everything is as it should be. Charging has begun and is in progress.
Please contact ChargeNode: +46 (0)10 – 205 10 email@example.com
Often the cause is poor or no coverage. Actions we ask you to test: > Feel free to move around to see if coverage can be improved.> Remember that you can start charging from home or elsewhere as long as the cable is plugged in and you know the current area code and the number […]
You will get this message if your EV does not begin charging. Please perform the following checks:
Everything is in order. You have begun charging; other vehicles are already charging and you have been placed in a queue. Do not select cancel in the app or remove the cable, even if your EV’s app shows charging may have ended. You’ve just been placed in a queue, check the ChargeNode app instead.
Either you’re stuck in a queue or the car is fully loaded. If the car is not fully charged, do not disconnect the app or unplug the cable. Clarification: Our system ensures that all cars receive the desired charge for a given period of time. You control this by setting your departure time and how […]
Our charger senses a cable in the socket. However, there is no contact between the cable and the car. Please perform the following checks: Remove the cable from the EV and the socket and plug it in againBe sure to plug the cable in again properly and try charging using the appIf this does not […]