How it works
We do things a little bit differently. To make best use of the available output and provide visitors with the desired charge when they need it, we use a smart queuing system.
Unfortunately not. At least not to full power, that’s technically impossible because every property has a service cable that determines the available output. Also, output is affected by what goes on in the property around the clock. And of course, by the number of EVs charging.
Our super-smart software optimises and distributes available output based on the number of connected EVs, departure times, vehicle charging capacity and the desired charge. The people who need to leave first get charged first, while the others are charged later. Everyone gets charged without your having to raise the property’s power rating.
We know what you’re thinking. Yet another app. But this is not just any old app, it has everything you need. How much you pay each time you park, receipts and other stuff you need when parking.
Here’s what to do:
If other EVs will be leaving before you, you will be placed in a queue. To make maximum use of available output, the queue is based primarily on departure time, and secondly on battery level.
People charging their EVs use our app, and people taking care of the system can rely on our cloud-based portal. Simple and smart.
In other words, the end user controls and pays for the battery charge via our app. For installation operators this could be a housing association, or a hotel chain or a company where you keep tabs on the entire system via our cloud-based portal. It is where you set prices and monitor access, operations and billing.
All car parks have a certain available output for EV charging. This is adapted to how much output is available in the property and how much electricity the property is consuming at the moment. This naturally varies during the course of a day, and differs between e.g. a housing association, a workplace or a hotel.
When everyone at work are using their computers, drinking coffee and the ventilation is maxed out, there is less output and costs are higher. Things are calmer in the evening, but households are running at full chat. You understand. Our charging stations are smart at distributing output; the people leaving first get to charge first, while people staying longer have to wait their turn. This way every EV gets charged quickly and efficiently.
The charging technology offers 16-63A circuit breakers or load balancing with the property and can provide up to 22 kW per charging socket.
The centralised charging issue is very complicated technically, but because we have smart engineers, we succeeded in building a system that is incredibly cost-effective, reliable and sustainable.
Only the charging sockets are located in each parking bay; the charging station is centrally located. This means we don’t have to install expensive charging boxes at every bay in a car park. All electrical components are well protected in a robust charging cabinet that can be located indoors or out. Safe, sustainable and reliable.
As you understand, there are several factors that determine how quickly you will receive the charge you want. In certain situations, you will not get the desired charge. Typically, these include:
EVs all have different abilities to receive a charge. For example, a BEV can receive a charge more quickly than a hybrid.
Load balancing. As already discussed, it is available output that determines how much charge you will get. And this varies during the course of the day and how much the property’s service cable can supply.
Each socket can supply max 22 kW.
Placed in a queue. This simply means you must wait in a queue for a charge. Because you have entered your departure time, you will always receive a charge in time. So there’s no need to worry if charging doesn’t begin right away.
ChargeNode’s app will show you what it will cost to charge your EV in the car park you are currently in.
ChargeNode integrates the payment solution with many leasing companies such as Ziklo Bank, Autoplan, Leaseplan, Bilreda and others.
We can integrate with your own business-critical financial and operational monitoring systems to make charging an integral part of your business with minimal administration.
Advanced troubleshooting and remediation.
If you prefer digital contact with us over the phone – no problem, we offer automated support via our AI bot on the website.
Web-based help center with instructive videos and texts explaining how our portal and app work.
Personalized service around the clock.
Personalized service around the clock.
We offer different levels of service based on your needs.
Collect all your charges on a single invoice with our business account. Convenient for those with pool or staff cars.
Public charging points with a power above 50kW must offer payment with a physical payment terminal. We offer a pre-integrated payment terminal through our partner Adyen – pre-configured with our intuitive interface for selecting charging outlets and charging status.
Want to use your own app? We offer integration with other apps via the industry-standard OCPI protocol.
Pay without an app by scanning the QR code on the charging socket and entering payment card information. Support for ApplePay/GooglePay makes this an easy and attractive option for infrequent shoppers such as passing tourists.
As a charging customer, you always have free access to the ChargeNode mobile app for iOS and Android. Here you can easily activate charging, see a map view of ChargeNode’s public charging points and receive ongoing information about charging status. Here we can also provide information and help with the service. If your company is connected to ChargeNode, you can easily switch between private and business charging. You can also easily charge without the app via an assigned RFID tag.
Charge easily with ApplePay/GooglePay!
Fast, secure and contactless – choose Apple Pay or Google Pay at checkout for an easier payment experience, directly from your mobile.
Export of all session data and history for import into a separate BI tool.
Access to all invoices and invoice specifications as downloadable pdf.
In our portal, you can easily view and update the price for your area. You choose how you want to control pricing – we offer three flexible options:
Fixed price
With a fixed price you set a specific price per kWh including VAT.
Variable Monthly Price
The Variable Monthly option follows the current Nord Pool price based on the electricity area you belong to.
Scheduled price
Scheduled price allows you to set different prices for different times of the day or different days of the week.
Easily manage who can access your charge points, create member groups and price discounts.
Our powerful dashboard gives you a complete overview of your charging facility – from energy consumption and power peaks to charging patterns and unique users. Visualize user data, identify areas for improvement and make smarter decisions based on real insights.
Connect sockets to a specific user profile to automatically start charging when the cable is plugged in.
Start and stop charging with RFID tag.
Direct connection to Nordpool for loading spot prices (of hourly and quarterly prices). Enables smart pricing models to maximize the profitability of your charging portfolio.
System support to support the loyal network owner or Svenska Kraftnät when needed.
Restart the charge points automatically in case of power failure (Hardware dependent)
Prioritize individual outlets for e.g. mission-critical operations such as pool cars, service cars to ensure that the cars are always prioritized for charging so that operations do not stop. When priority outlets are not active, available power is distributed to other outlets to constantly maximize the charging capacity of the entire system
A dynamic power schedule gives you full control over the maximum power of your plant – adapted to the daily load and grid cost. The graph above shows how the schedule (green line) controls available power depending on time, while actual power use (black line) is safely within these limits.
Advantages of the power scheme:
The result: lower costs, more stable operation and more sustainable use of the electricity grid – perfect for homes, businesses and depot charging.
Charging all vehicles at full power at the same time is neither energy efficient nor economically sustainable. By instead prioritizing charging based on the vehicle’s departure time, we can use the available power in a smarter way – without leaving anyone with an empty battery.
Advantages of departure time controlled charging:
This type of dynamic control is particularly suitable for residential, commercial and depot charging – where vehicles are parked for a long time but do not need to be charged immediately.
Our backend load balances all OCPP compliant hardware to protect the property’s main fuse against overload and at the same time maximize the total power available for EV charging. We can load balance statically against a fixed power budget or dynamically, which means that the power budget for charging in real time relates to the property’s power consumption. We support both DLM (Dynamic load management) and ALM (Adaptive Load Management) standards.
With our intuitive alarm management module, you can keep track of the operational status of your charging infrastructure. It analyzes fault codes, automatically classifies alarms and suggests actions – so you can act quickly and efficiently.
Smarter service starts with the right insights – at the right time.
In addition, you monitor the charging points’ session data, see limits for e.g. uptime, automatically generate alarms and suggest action.
Our backend is integrated with an OCPI-compliant API that enables standardized and secure communication with other e-mobility systems and actors. This makes it easy to exchange data with external platforms – without exposing our entire infrastructure.
Advantages of our OCPI-API:
Our API is the obvious interface to create seamless charging across network boundaries – without compromising control or data security.
ChargeNode handles the payment with the charging customer and reimburses the facility owner via a self-invoice, completely without administration. All you need to do is post the invoice.
We have worked with almost all types of hardware and most brands of charging stations for many years. We have a deep understanding of how they work in operation and this is knowledge that we bring to every meeting and every decision. We have also developed our own hardware which, to put it mildly, is probably the best on the market.
Er anläggning driftsätts i vår portal och ni får tillgång till er kundportal. Vårt Customer Success-team står redo att erbjuda utbildning i portalen om så önskas. Under hela avtalstiden garanterar vi laddkunder support 24/7, 365 dagar om året. Vi är alltid tillgängliga via telefon för att hjälpa.
Vi har jobbat med nästan alla typer av hårdvara och de flesta märken på laddboxar i många år. Vi har en djup förståelse för hur de funkar i drift och detta är kunskap som vi tar med oss i varje möte och varje beslut. Vi har dessutom utvecklat en egen hårdvara som, om man ska sticka ut hakan lite, troligtvis är den bästa på marknaden.
