Our charger senses a cable in the socket. However, there is no contact between the cable and the car.

Please perform the following checks:

> Unplug the cable from the car and the socket and plug it back in again
> Make sure the cable is properly plugged in and try to start charging via the app again
> If the above does not work, change the socket and try to restart charging via the app
> If none of the above works, contact us
010 – 205 10 55
[email protected]

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