Make sure you have the right area code and have specified the correct bay number.

Clarification:

If location services is activated in your telephone, a nearby area code can sometimes be displayed. Check that the area code in the app is the correct one for the area you are parked in.

If it is public parking, there should be notice boards with the applicable code. Otherwise, you can always scan the QR code on the socket for the right area code and bay number to be displayed.

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